Marketing notes for built environment firms

For the people who run and market built environment businesses. Written in your language, not marketing's.

Marketing writing for the people who run and market in the built environment businesses. Plain language, named examples, no guff. Most marketing advice for this sector is written by agencies selling agency services, or by people who've never sat through a tender debrief. This is the other kind.

Clare Watson Clare Watson

The 3.3% trap

The CPA says construction output will fall 3.3% this year. That average hides a market splitting hard by sector, and treating it as one number is how firms cut marketing at exactly the wrong moment.

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Clare Watson Clare Watson

The relationship has a shelf life

Relationships still win the work. But the person who knew you has moved on, their firm's been acquired, and the new buyer looked you up before you knew they existed. What holds the pipeline up now?

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Clare Watson Clare Watson

Busy doing marketing, or actually winning work?

Website refresh, a stand at the show, someone posting on LinkedIn. Plenty of activity. But could you say what it's all for, which work it's meant to win, or whether last year's version worked? That's the line between a plan and a strategy.

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Clare Watson Clare Watson

Best sellers need support too

In most AEC firms the people who win the work are the same people who do it. That's the right model. The mistake is handing them the whole job - the materials, the meetings, the follow-up - and then wondering why your most expensive people are stretched thin and good relationships keep going cold.

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